Privacy Policy
Privacy Policy
Treasure Coast Diagnostic Laboratory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through mobile communications. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
A. Personal Information
Name, address, phone number, and email address
Date of birth and demographic information
Payment and billing details (where applicable)
Health-related information relevant to diagnostic testing
B. Non-Personal Information
Browser type, IP address, and device information
Website usage data and analytics
Cookies and tracking technologies (where applicable)
C. Mobile Information
Mobile phone numbers for communication purposes
Text message interactions (if applicable)
2. How We Use Your Information
We use the information collected for the following purposes:
To provide diagnostic testing services
To schedule and confirm appointments
To communicate with you regarding test results, billing, and service updates
To improve our website, services, and customer experience
To comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Authorized healthcare providers involved in your care
- Third-party service providers who assist in business operations (e.g., billing, IT support), under strict confidentiality agreements
- Government agencies or regulatory bodies when required by law
Mobile Opt-In and Data Privacy
We respect your privacy when it comes to mobile communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
5. Your Privacy Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Restrict or object to certain data processing activities
To exercise these rights, please contact us at [email protected]
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
7. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Treasure Coast Diagnostic Laboratory
772-773-1750